FAQs

Find answers to your top questions

Browse the FAQs below or type your question in the search box at the top right, and our AI assistant will guide you.

About Sola

What’s unique about Sola?

Sola isn’t just another security tool. It’s a new way to build security solutions, designed for flexibility, speed, and collaboration.

• Build security solutions, your way. No need for an engineering team.

• Create security apps tailored to your needs using Sola AI or SQL.

• From questions to answers, fast. Ask, analyze risks, and trigger alerts.

• Designed for teams. Share insights, track findings, and collaborate.

Sola helps you move from security gaps to solutions, faster than ever.

How much does Sola cost?

Sola is free for all users during this initial beta phase. Some limitations apply to keep things fair and sustainable, but our goal is to empower you to explore and build with Sola.

Sola will always remain affordable and accessible as we grow.

For more details, visit our pricing page.

Sola Concepts

What are apps, and how should I build them?

A Sola app is a custom security solution you build based on your needs. Each app functions independently and is built to answer your security questions across different domains.

There’s no single way to structure your apps. Sola gives you the flexibility to organize them however you prefer:

• By security domain. For example, Identity and Access Management, Cloud Security.

• By vendor. For example, AWS Security, GitHub Security.

• By team. For example, SOC Team Monitoring, CISO Dashboard.

Whether you’re building a single-use app or a more complex multi-source security solution, it’s up to you and your use case.

Apps connect to relevant data sources and can be shared with your team for collaboration.

Who is considered a workspace member?

An organization can have multiple workspaces, and users can be members of one or more. As a workspace member, your role and permissions determine what you can do. Whether it’s managing settings, inviting members, building or viewing apps.

Do you need to know how to code or SQL to build a security tool in Sola?

Sola offers a no-code experience, making it easy to create security apps using natural language with Sola AI. You can ask security questions, uncover insights, and set up alerts—no coding required. Start quickly with ready-to-use apps from the App Gallery, built by our expert security team.

What should I do if I don’t have access to connect a data source?

In the meantime, you can explore Sola using a sandbox environment or placeholder data source to test features and get familiar with the platform before connecting your own data.

Data Security

Is my data secure?

Sola is built by security people, for security people. Security is at the core of everything we do. We uphold the highest industry standards to protect your data, systems, and operations.

Your data is encrypted at rest and in transit, with access strictly controlled through a secure authentication and authorization process.

Learn more about our security practices in Sola’s Trust Center.

Where is my data stored?

Sola only provides a managed service. Your data is saved within Sola databases, according to compliance and audit standards.

What access do you have to my data?

Sola has read-only access to your data and cannot modify or delete any information. Once connected, your data is securely stored, and access is restricted to retrieving configurations and metadata only. Authentication methods ensure secure delegation of permissions while maintaining data integrity. Also, you control which data is synced by enabling or disabling specific tables within your data source.

Is Sola Security SOC 2 certified?

Yes, Sola Security is SOC 2 certified.

Sola has successfully completed the SOC 2 Type II audit, which demonstrates our commitment to maintaining the highest standards for security, availability, and confidentiality. This independent third-party assessment validates that our systems and processes are designed and operated to safeguard customer data.

Learn more about our other key industry certifications, such as ISO 27001, and our latest security and compliance documentation, in the Trust Center.

Sola AI

How does Sola AI assistant use my data?

Sola AI assistant follows strict security practices to keep your data safe. Your data is stored securely according to our standard security policies.

Sola AI assistant does not use your data to train our models. Any data processed through Sola AI is used solely to generate responses and is not retained for training purposes.

Can I enable or disable Sola AI?

Yes. You can enable or disable the option to skip the Sola AI assistant when creating new queries.