Jira

Connect Sola to Jira to expedite remediation

The Jira integration brings Sola AI into your Jira projects allowing you to create, update, and track Jira issues directly from in-chat conversations.

The Jira integration helps streamline remediation management by turning your security findings into actionable work, keeping teams aligned and responsive.

With the Jira integration, you can:

• Turn security findings into Jira epics, tasks, or stories directly from Sola AI conversations.

• Route issues to the right stakeholders with relevant context for resolution.

• Monitor issue status, transitions, and comments, from detection to closure.

Sola can only perform the actions you approve.

Connectors require explicit permission to access or act on external systems. Permissions are securely managed at the workspace, app, and chat level to ensure control at every step.

Set up Jira connector integration with Sola

Go to Integrations > Connectors > click New connector > select Jira.

The Sola wizard will take you through the steps.

Connect Jira to Sola

To connect Jira, it is recommended to use a dedicated organization user account, for the Sola connector, and not a personal account. For example, [email protected].

Jira App

Recommended for secure, production use. This method uses a Jira App to grant Sola scoped, permission-based access to your Jira account.

• Jira App (Recommended) Install Sola’s Jira App to securely and easily grant access to your organization’s Jira account.

API Token

This method uses a Jira API token to securely grant Sola access to your Jira account.

The token includes the following classic scopes:

• read:jira-user

• read:jira-work

• write:jira-work

Available actions with the Jira connector

• Create issue - Create a new Jira issue (Task, Bug, Story, Epic, etc.) with summary, description, assignee, components, and custom fields.

• Update issue - Update an existing Jira issue summary, description, priority, assignee, or labels.

• Get issue - Retrieve detailed information about a specific Jira issue by its key.

• Get projects - List all accessible Jira projects.

• Get issue types - List available issue types (Task, Bug, Story, Epic, etc.) for a specific project.

• Add comment - Add a comment to an existing Jira issue.

• Get comments - Retrieve comments for a specific Jira issue.

• Transition issue - Change the status of a Jira issue (e.g., move to In Progress, Done, Closed) using a transition ID.

• Get transitions - List all possible status transitions for a Jira issue.

• Search fields - Search for available fields in the Jira instance (e.g., custom fields).

• Create issue link - Link two Jira issues together (e.g., “relates to”, “blocks”, etc.).

• Link to epic - Link an issue to an Epic.

• Batch create issues - Create multiple Jira issues in a single batch operation.

• Get link types - List all available Jira issue link types.

• Get project issues - List issues for a specific Jira project.

• Search issues - Search for Jira issues using JQL (Jira Query Language).

• Get user profile - Retrieve a Jira user’s profile by identifier (accountId, username, or email).