Connectors

Connect Sola to external services and gain real time actionability

A connector is an integration that allows Sola to interact with external services in real time to perform actions, directly through in-chat Sola AI conversations.

Connectors are used to:

• Share findings during analysis and investigation

• Support remediation and incident response by escalating issues directly to the right stakeholders (Sola users or not)

• Offload insights to relevant channels in your organization

Learn more about data privacy.

Available connector integrations

Slack

Jira (coming soon)

New connectors on the way

Triggering connectors

After adding a connector to your workspace, you can add it to apps.

Connectors are automatically triggered within the Sola AI chat to:

• Share findings, insights, and results with teammates via Slack.

• Create tickets and epics in Jira (coming soon).

Sola AI prompt tip

Connectors enable these actions instantly during conversations.

For example, ask Sola AI to:

“Send the top 3 most critical issues to my SecOps Slack channel, together with remediation steps”.

Permissions and actions

Connectors require permission to access, read, or write data in external systems.

There are three levels of guardrails, workspace, app, and chat.

1. Workspace level Configure connector permissions and scopes when adding the connector to your workspace.

   • Sola App comes pre-configured with required permissions.

   • Custom app includes a set of recommended permissions Note: Not applying the recommended permissions may limit functionality or prevent certain actions from working as expected.

2. App level Control which apps can use a given connector. Apps must be explicitly connected.

3. Chat level When an in-chat conversation triggers an action that needs external access, Sola will prompt for one of the following permissions:

   • Deny

   • Allow once

   • Allow for this chat

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FAQs

What’s the difference between connectors and data sources?

Data sources bring in and save large datasets into Sola for querying and analysis.

Connectors are used to enrich, validate, or act on data in real time.

Can I use connectors without a data source?

Yes. Connectors are used to send information from Sola to external services, this does not depend on a data source being connected.

Do connectors affect my data quota?

Connectors do not sync or store structured records and do not count toward your data source records quota. However, they can indirectly affect other limits such as your Sola AI requests per week. For more information, see Sola pricing.